A Customer Service that goes beyond our competitors
Town and Country Fires are one of the very few stove people who actually make the stoves from start to finish. They design and perfect the combustion in the stoves, so that they out-perform some of the very best stoves across the world. They buy best British steel, cut it accurately with a laser cutter, then bend it with a C.N.C. press. The metal formed shapes are then passed to our robot welder which produces high penetration, extremely accurate joints. Once the bodies have been produced in this way, they are finished by hand, which includes shot blasting to enable a good penetration of paint. Some of the stoves are completely hand made.
Customer from Winchester
Our old chimney breast was covered with a large tiled hearth that was far too big for the room. We went to the Romsey showroom and their staff were so helpful - they helped us pick out the right size wood burner for our space that was in our style. The workmen who came to rip out the old and install the new were professional, friendly, and knowledgeable. They left everything very clean at the end of each day and did a great job, rebuilding the cavity and installing the new burner. The finished product looks great and we're so happy with it!
Customer in Southampton
Fantastic, loving the new wood burner in this snowy weather. Clive and Shaun did a fantastic job, very accommodating and exceptionally clean workers. Arrived promptly each day and left the room clean each evening for us. Wouldn't hesitate to recommend, a professional job from first visit to showroom to the finished job.
Customer in Amesbury
Absolutely brilliant from start to finish. We had no idea of what we needed and relied on the very helpful guys at Romsey wood burners . The full service from Romsey Woodburners was great. They came out and looked at our chimney the rooms and told us what what would be the best for our home. We chose a fire and they worked around other professionals when we were refurbishing our home I can't recommend them enough a very professional team and the work has been second to none.
Customer in Romsey
Really pleased with Luke, Ian and Jordan. Great work by the guys to put in a log burner that we'd brought with us from our old house.